Communication error prevention model in industrial organization

SHI Gui-rong

(College of Interhuman Symbiotic Studies,Kanto Gakuin University,Yokohama,Japan)

industrial organization; organizational climate; communication error; prevention model

DOI: 10.13800/j.cnki.xakjdxxb.2016.0519


In this study,the communication error generation mechanism was analyzed from the view of human's psychological trait and organizational behavior,based on the basic process of communication,and the individual factors and organizational factors which cause communication errors were examined.Communication error doesn't just say that there was just a slip in transport of information(misinformation),the behavior which information wasn't conveyed or which couldn't be transported is also included(non-information).To prevent communication error,it's necessary to consider from the individual personal level and the organizational level based on a process of communication.The model to prevent communication error in the industrial organization was tried to propose by this consideration.In recent years,the trouble and accident by nonverbal communication which doesn't depend on language often generate at a work site.It should be considered as future's problem how to prevent such communication error,based on the environment of the work site and the situation.